Your Privacy Matters to Us
Ultimate Security Group is committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your data in compliance with New Zealand's Privacy Act 2020.
Last updated: December 2024
Our Privacy Principles
We follow strict privacy principles to ensure your personal information is always protected.
Data Protection
We protect your personal information with industry-standard security measures.
Secure Storage
All data is stored securely with encrypted backup systems and access controls.
Transparency
We clearly explain what information we collect and how we use it.
Your Rights
You have the right to access, correct, or delete your personal information.
Information We Collect
Personal Information
We may collect the following personal information when you use our services:
- Name, phone number, and email address
- Property address and security requirements
- Payment and billing information
- Emergency contact details
- Security system access codes (stored securely)
Technical Information
- CCTV footage and alarm system data
- Website usage data and cookies
- IP addresses and device information
- Security system performance data
How We Use Your Information
We use your personal information for the following purposes:
Service Delivery
- Providing security services
- Emergency response coordination
- System monitoring and maintenance
- Customer support
Business Operations
- Billing and payment processing
- Service improvement
- Legal compliance
- Communication about services
Information Security
We implement comprehensive security measures to protect your personal information:
Technical Safeguards
- • Encrypted data storage and transmission
- • Secure access controls and authentication
- • Regular security audits and updates
- • Firewall and intrusion detection systems
Administrative Safeguards
- • Employee training on privacy protection
- • Limited access on a need-to-know basis
- • Background checks for security personnel
- • Data retention and disposal policies
Your Privacy Rights
Under New Zealand's Privacy Act 2020, you have the following rights:
Access Your Information
Request a copy of the personal information we hold about you.
Correct Your Information
Request correction of any inaccurate or incomplete information.
Delete Your Information
Request deletion of your personal information (subject to legal requirements).
Object to Processing
Object to certain uses of your personal information.
Privacy Questions or Concerns?
If you have any questions about this privacy policy or wish to exercise your privacy rights, please contact us:
This privacy policy may be updated from time to time. We will notify you of any significant changes via email or through our website.